Customer Support
Welcome to Babele’s Customer Support Page
Welcome to Babele’s Support Page. We’re here to assist you with any questions or issues you may have. Please find the following information to help you get the support you need.
Support Team's Hours of Operation:
- Monday to Friday: 9:00 AM – 5:00 PM (CET)
- Closed on Weekends and Public Holidays
First Response SLA:
You can expect to receive your first response from our Customer Support team within 24 hours on business days.
Support Options:
1. Create a Support Case:
If you have a specific issue or request, you can create a support case by clicking on the REPORT ISSUE modal, which you can find at the bottom of the screen once you are logged in.
2. Email Support:
Send an email to our support team at support@babele.co. Please include your name, contact information, and a detailed description of your issue or question.
3. WhatsApp Support:
If you prefer to speak with a support agent over Whatsapp, you can reach us at +45 93 89 30 89.